Planner model
Predicts, per provider, whether API, portal, phone or fax will succeed fastest, and in what order to try them.
Agents live across 90,000+ care sites
AI agents that go get the whole medical record.
Retrievant is a retrieval intelligence company. Where an API exists, we query it. Where one doesn't, our agents pick up the phone, log in to the portal, or read the fax. Everything comes back as one verified record, with the source on every line.
- Consent-first
- HIPAA · GDPR · SOC 2
- Human-in-the-loop on every escalation
Reaching the systems where records actually live
EpicOracle HealthathenahealthMEDITECHeClinicalWorksCarequalityCommonWellDoctolibCignaHumanaMon Espace SantéNextGen
EpicOracle HealthathenahealthMEDITECHeClinicalWorksCarequalityCommonWellDoctolibCignaHumanaMon Espace SantéNextGen
Product
Three kinds of agent. One retrieval.
Every retrieval is planned by a model that decides, per provider, the fastest path to the record, then dispatches the right agent. Click through to see each one work.
PROGRESS NOTEOkafor Family Medicine · Fax
Patient: Marie Bouchard DOB: 02/09/1984
Date of visit: 03/14/2019. Pt presents 6 wks post L4-L5 discectomy. Reports improvement in radicular pain.
Allergies: Penicillin (rash). Current meds: Atorvastatin 20 mg daily, ibuprofen PRN.
Plan: PT 2x/wk, f/u 6 wks. Consider MRI if sx persist
— J. Okafor, MD
PatientMarie Bouchard0.99
DOB1984-02-090.98
Encounter2019-03-14 · Post-op follow-up0.97
ProcedureDiscectomy L4-L5 SNOMED 801460020.94
AllergyPenicillin · rash RxNorm 79800.96
MedicationAtorvastatin 20 mg QD RxNorm 6173120.95
PlanMRI if symptoms persist handwritten · human review0.71
0/7 fieldsScanning…
Epic · Discharge summary
athena · 12 encounters
Cigna · 31 claims
Portal · MRI report
Fax · Paper chart (OCR)
AllergiesPenicillinEpic · athena
Active medsAtorvastatin 20mgathena · Cigna
Surgery date2019-03-14 2019-03-04Fax vs Epic · resolved
ImagingMRI lumbar, no acute findingsPortal
GapsDermatology 2022 · re-requestedauto
Watch
Sixty seconds. One patient. Every record.
A retrieval, start to finish, at 20× speed.
00:00
Marie signs one consent.
00:12
The planner maps where she's been.
Boston, MA
Burlington, VT
Paris, FR
Insurer
Retired GP
00:24
Agents fan out in parallel.
APIEpic · 2s
APICigna · 4s
BrowserPortal · 3m
VoicePhone · 6m
FaxPaper · 31m
00:41
The model reads, reconciles, cites.
Unified record212 fields · 5 sources · 1 conflict resolved
00:58
Delivered. Traceable. Done.
Webhook fired to Northgate Legal · 38 min elapsed · every field linked to its source
Intelligence
Retrieval that learns every provider by heart.
Most retrieval breaks slowly: a portal redesign here, a changed fax number there. Retrievant treats every attempt as training signal. The context layer remembers how each of 90,000 providers prefers to be asked, so success rates rise the longer we run.
See our coverage in your region0k+
Care sites the agents can reach
0%
Retrievals complete within 24 hours
0 min
Median time to a complete record
0
Fields delivered without a source
Clinical reader
Turns scanned charts, PDFs and free-text notes into structured FHIR resources, with confidence scores on each extraction.
Reconciler
Merges duplicates, resolves conflicting dates and doses, and flags what it couldn't settle for a human reviewer.
Provider memory
A living profile of every care site: hours, preferred channel, quirks, typical turnaround. Updated after every contact.
Use cases
For teams where a missing page costs real money.
Injury & disability law
Complete chronologies for demand letters and depositions, without paralegals on hold.
Learn more →Life & health underwriting
Replace attending-physician statements with structured history in under an hour.
Learn more →Clinical research
Longitudinal, consented records for pre-screening and real-world cohorts.
Learn more →Care delivery
See a new patient's full story, including the surgery they forgot to mention, before the first visit.
Learn more →Digital health
Give users real clinical context in-app with a single consent screen.
Learn more →Cross-border care
Patients moving between the EU and US carry their history with them. We reconcile the formats.
Learn more →Trust
Agents with a chaperone.
Autonomous doesn't mean unsupervised. Every agent action is scoped by the patient's consent, logged in full, and escalated to a human the moment it leaves the script.
- Consent is the boundary.Agents can only request what the patient authorised: record types, date ranges, named providers. Nothing else, ever.
- Every call is recorded and reviewable.Voice transcripts, browser sessions and model decisions are stored with the retrieval. Auditors can replay any step.
- Humans handle the edge.When a clerk asks something unexpected or a portal changes, the agent pauses and a trained specialist takes over.
- Data stays where it should.EU data in Paris, US data in Virginia. SOC 2 Type II, HIPAA, GDPR and HDS certified.
Team
Built by people who have shipped health AI at scale.
Retrievant began in Paris after one too many patients arrived with a shoebox of paper. The founding team has put AI in front of tens of millions of patients across Europe and the US.
ÉM
Élodie Moreau
Co-founder & CEO
Led product for the AI features inside France's largest appointment and records platform, used by most French GPs. Previously scaled a digital health insurer from launch to a million members. Trained as a clinical data engineer.
LinkedIn →JL
Julien Lefèvre
Co-founder & CTO
Built hospital interoperability infrastructure connecting 700+ facilities, then led ML engineering at a biotech training models on real-world oncology data. Has written more HL7 parsers than he would like to admit.
LinkedIn →Questions
What people ask before they sign.
Is this just an LLM wrapper on top of EHR APIs?
No. APIs cover the convenient third of a patient's history. The rest lives in places without one. Retrievant's agents are purpose-built for those channels, with a planning model that picks the route, task-specific voice and browser agents that execute it, and a clinical reader that structures the result. The model is the coordinator, not the whole product.
Does the voice agent tell people it's an AI?
Yes, on every call, in the first sentence. It also identifies the patient, the requesting party, and the consent on file. Transcripts are stored with the retrieval.
What does the patient see?
One plain-language consent screen listing who is asking, what they'll receive and for how long. Afterwards, a dashboard of every retrieval made on their behalf, with one-click revoke.
How long does integration take?
Most teams make a first retrieval the same afternoon using the REST API and hosted consent flow. A full rollout with webhooks and branding takes about a week.
What happens when a record can't be found?
We tell you, precisely. The gap report lists where we looked, how, and why nothing came back, so you're never guessing whether the file is complete.
Bring us your hardest record.
Pick a real case with a messy history. We'll run the agents live on a 30-minute call and show you what came back, and from where.
No slide deck. Just the record.